Last updated: May 25, 2026
AI Kairos sells digital educational resources. Because digital products are delivered electronically and cannot be returned in the same way as physical goods, purchases are generally final once access has been provided.
All AI Kairos products are digital downloads unless a product page clearly says otherwise. No physical item is shipped for digital products.
If you have a problem with a purchase, contact AI Kairos within 7 days of purchase. Refunds are not automatic, but refund requests may be reviewed in limited situations.
Email heather@aikairos.org with your full name, order confirmation or receipt, product name, and a short description of the issue. AI Kairos will review the request and respond as soon as reasonably possible.
If the issue is technical, AI Kairos will first try to help you access the files correctly, including checking the download link, resending access instructions when possible, or helping identify file-format issues.
AI Kairos digital products are licensed for the use stated on the product page. Sharing, reselling, copying, uploading, or redistributing files without permission is prohibited.